The most common complaints about car brokers are their lack of transparency and their inability to give honest answers.
Now, a new report from CarAdvice shows that many of them also have a bad rep.
The UK car broker who has received the most complaints has been described as a “fake” car broker.
The report says the report is based on a survey of 100 customers and is the result of a two-month study.
The company, which sells and operates a range of car and vehicle finance products, told CarAdvices it is looking into the complaints, which it says it will “review as soon as possible”.
The company says it has been “overwhelmed” by the feedback.
“The people who have been in touch with us have been genuinely kind and we are pleased to have had the chance to work with them on this important issue,” it said.
In a survey published on the company’s website, the average client spent almost a week and a half looking for a car loan before receiving a car, and the company said the average customer had had three loan applications in the previous two months. “
They will be discussed with our customers and we will take action to address the issues that they have raised.”
In a survey published on the company’s website, the average client spent almost a week and a half looking for a car loan before receiving a car, and the company said the average customer had had three loan applications in the previous two months.
However, the company did not respond to a request for comment from Business Insider.
A spokeswoman said the company was looking into whether it was an issue with the customer and “will take appropriate action if required”.
CarAdvitch says it received more than 100 complaints about its services and said that “in the case of a breach of contract, there are penalties for breach of contracts, but in the case that you are being misrepresented or misinformed, we are looking at our processes and policies to address that”.
“It’s important to note that the car brokers we’ve received the complaints from are not the ones that we’ve spoken to in the past,” the company added.
“This does not necessarily mean that there are no problems.
If we have a customer who has made a bad experience with our services, we will do everything we can to remedy the situation, and we want to make sure that you get the best advice for any situation.”
However, it added that it would not be taking action against its clients.
The worst complaints, by far, came from customers who said they had been “betrayed” by a car brokers and had paid for cars they did not actually want.
The CarAdvience survey found that many customers were “betraysed” The company said it was “overwhelmingly” disappointed by the negative feedback and said it had “serious concerns” about some of the people who had written to it.
“It is unacceptable for a company that purports to offer an honest service to be misleading customers about what they are actually getting,” it added.
The survey also found that people were “over-educated” about car finance services.
The biggest complaint by far came from a customer, who said the customer was not even allowed to see the loan application.
The customer said that the company charged him “exorbitant” fees for a loan that was “completely bogus”.
The customer also said that he was “misinformed” about the costs of cars he wanted to buy and that the customer’s insurance company did “not cover those costs”.
“The car broker was never asked to make the loan or to cover the costs,” the customer wrote.
“In fact, the broker was not required to make any such loan.
They simply did what they were told.
This was so wrong that it left me completely devastated.”
CarAdvace also found “no guidance” on what kind of insurance cover was required and said the broker told the customer they could not claim for “injuries or damage to the vehicle”.
The report also found a number of people were misled about the “fair” value of cars they were buying, including one woman who was “betrified” that she would be able to afford a car she did not need because the broker did not tell her she could get a better price.
The consumer told CarPrices she bought a car for $30,000 with a $30k down payment and a loan of $12,000.
However the broker said the car was worth $27,000 and she could only afford to pay the car $5,000 more than the advertised value.